Privacy Policy
for Meganet EMS
What information do we collect?
When you interact with Meganet EMS, we may collect personal information such as your name, company name, address, email address, phone number, and any other details you voluntarily share while requesting quotes, support, or project information.
For business engagements, we may also collect technical documentation (e.g., BOMs, Gerber files, product specifications) strictly for the purpose of evaluating or delivering our services.
How do we collect information?
We collect information in the following ways:
When you contact us through our website, email, or phone
When you request a quotation, consultation, or technical support
When you share project files or documentation with us
When you subscribe to updates or fill out inquiry forms
When third parties share information with us at your request or with your permission
All information is collected lawfully and with your clear consent.
Confidentiality & Data Security
We value your privacy and take the security of your information seriously.
Meganet EMS will never share, sell, or distribute your personal or project-related information to unrelated third parties without your permission, except where required by law.
We are not responsible for the privacy practices of external websites not owned or managed by Meganet EMS, including those we may link to from our site.
Use of Technical & Project Files
Any design files, schematics, BOMs, or technical documents you share are treated with strict confidentiality and used only for project assessment, manufacturing, or support purposes.
NDA agreements can be provided upon request.
Making a complaint
If you have concerns about how your data is being used or handled, please contact us at:
Include as much detail as possible about your concern. We will review your complaint, confirm whether our procedures were followed correctly, and respond with findings and next steps.
We aim to address all complaints within 15 working days, though complex cases may require additional time.
If you are unsatisfied with our response, you may request further escalation.